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FAQs

People come to us with all sorts of questions about hearing loss, hearing tests, hearing aids and budget. To help people through the early stages of hearing loss treatment, and to get a better understanding of hearing aid entitlements, we decided to put a few common questions and answers together as below.

Have a look through our frequently asked questions (FAQs) related to hearing. In case you have additional hearing aids or hearing tests questions, please don’t hesitate to contact us.

Hearing Loss

What are the common symptoms of hearing loss?

Answer:
Common symptoms of hearing loss include: difficulty in hearing at public gatherings or group conversations, missing everyday auditory cues such as a ringing telephone or doorbell, feeling like people are mumbling, turning up the telephone louder than others like it, increasing difficulty in hearing high-pitched sounds, ringing in the ears and etc.

What is conductive hearing loss?

Answer:
There are two types of hearing loss – conductive hearing loss (outer or middle ear) and sensorineural (inner ear) hearing loss.
Conductive hearing loss is an outer or middle ear problem caused by the following types of conditions:

  • An obstruction, such as ear wax, that stops sound waves reaching the eardrum
  • Eardrum damage, such as a hole or perforation
  • Reduced movement of middle ear bones, often caused by glue ear or disease (otosclerosis)
  • Birth defects

Sensorineural hearing loss, the most common type of hearing loss, occurs when hair cells of the inner ear, and their potential for sending nerve impulses, are damaged. Sensorineural hearing loss is often permanent, but is greatly helped by hearing devices, particularly when hearing loss is the result of loud noise.

 

 

You can read more about hearing health here .

Why do my ears ring?

Answer:
The ringing in ears is called tinnitus. Tinnitus sufferers experience persistent hissing or buzzing in their ears. it is often related to damage from loud noise, a variety of health problems and some medications (particularly high doses of aspirin). Caffeine, alcohol and smoking are also known to make tinnitus worse.

Researchers at Buffalo University have discovered tinnitus originates somewhere in the brain, not in the ear. There is no magical cure for tinnitus, unless it is related to an easily reversed cause such as earwax build-up. 

Why is it that I can hear people, but I can’t really understand what they’re saying?

Answer:
The most common type of hearing loss is a high frequency hearing loss. When someone is speaking to you, you can make out low-pitch vowels, but high-pitched consonants such as “ss” and “th”are missing. This makes speech sound muffled and hard to understand. 

end faq

Hearing Tests

Do I have to see a doctor first?

Answer:
You don’t have to see a doctor before making any appointment for a hearing test at Bay Audio. Just call one of our hearing centre to book an book an appointment.

Should follow up action is recommended after your test, our professional will suggest the best hearing aids or devices, explain what’s involved in selection and fitting. Upon customer request, we are able to provide hearing test results and a written report to your doctor or medical specialist.

What will be checked when I am having a hearing test?

Answer:
A hearing test should be done in a sound insulated room. Our consultants/clinicians will understand your ear history and living style, examine your ears and then check your hearing by playing pure tones through a headset. Test results is immediate, consultant/cliician will review it with you, as well as recommend a possible solutions to your hearing problems – like whether a hearing aid is needed

What is an audiogram?

Answer:
An audiogram is a chart that shows the results of your hearing test. The graph measures pitch (frequency) vs. intensity (decibels).

end faq

Hearing Devices

Which hearing aid is best for me?

Answer:
Your consultant/ clinicians will advise you which hearing aids are best for you, by evaluating your requirement versus the functional features of hearing aids options. Your living style will also be taken into account.
Everyone's hearing is unique. A pair of hearing aids that are appropriate for one person’s hearing loss may be inappropriate for another.

Everyone's hearing is unique. A pair of hearing aids that are appropriate for one person’s hearing loss may be inappropriate for another.

Are two hearing aids better than one?

Answer:
Yes, it is like why we have two ears instead of one. A hearing test determines the extent of hearing loss in each ear. When both ears are impaired, studies show that two hearing aids improve speech understanding in most of listening environments, particularly in the presence of background noise.

Can hearing aids make my hearing worse?

Answer:
Hearing aids do not make your hearing worse. In fact, wearing hearing aids trends to keep your hearing system fit and healthy, it will prevents the effects of auditory deprivation on the brain.

Can I get my hearing aids repaired?

Answer:
Yes, in many situations your hearing aids can be repaired and it is part of our service package. Please feel free to contact us when you have question. There may be a charge on parts replacement, quotation will be certainly provided. 

What is a digital hearing aid?

Answer:
Digital technology has revolutionised the way hearing aids process sound, providing superior listening comfort, speech clarity, and user control. All digital hearing aids are programmable to individual requirements. Generally speaking, digital hearing aids are the most sophisticated amplifying devices currently available and there is a huge range on hand.

How would I go about finding the right size of digital hearing aid batteries for me?

Answer:
Yes, all hearing aids use batteries. Hearing aid’s batteries have been standardized in both sizes and configurations, categorized with color labels and numbering system. Refer to your battery packaging color and number; you have a small chance to use a wrong battery. Or, simply check with Bay Audio personnel, we have your record, we are able to assist you or may even offer you discount.

How long do hearing aid batteries generally last for?

Answer:
It all depends on the type of hearing aid you are wearing. Normally, battery life ranges up to 100 hours
If you are running batteries out fast, your hearing aid may not be working optimally that need to be looked at. Feel free to come back Bay Audio for help

How do I go about getting hearing aids?

Answer:
It will take a few steps before you getting your tailor-made hearing aids. The steps are: Hearing Test, Demonstration and Fitting. 

How long do hearing aid batteries generally last for?

Answer:
It all depends on the type of hearing aid you are wearing. Normally, battery life ranges up to 100 hours
If your batteries are running out fast, your hearing aid may not be working optimally, you need to bring it back to Bay Audio for a check.
 

end faq